Insights & Ideas
Explore the latest trends, tips, and stories from our industry experts.
- April 18, 2025
- Rupesh Patel
🚀 UpMatrix Onboarding Guide: Start Sending Utility Messages on WhatsApp
Set up automated order updates, payment reminders, and support messages using WhatsApp — with zero code. ✅ Step 1: Sign Up and Connect Your WhatsApp Number Tip: Make sure your...
- April 18, 2025
- Rupesh Patel
What Are WhatsApp Utility Messages (And Why Your Business Should Start Using Them)
If your business sends order confirmations, shipping updates, or payment reminders —you’re probably using SMS or email. But here’s the problem:They get ignored.They get filtered.And they don’t drive action. WhatsApp...
- April 17, 2025
- Rupesh Patel
Launch Your WhatsApp Sales & Support System in 30 Minutes
Most businesses already use WhatsApp to talk to customers.But if you’re still replying manually, sending reminders one by one, or tracking leads in your head — you’re missing out. With...
- April 17, 2025
- Rupesh Patel
How LLMs Can Power Customer Support for Small Businesses Using WhatsApp
A customer messages you at 11:08 PM: “Is this product vegan?” You’re asleep.But your WhatsApp replies instantly: “Yes, it’s 100% plant-based and gluten-free.” They follow up: “How long is delivery...