UpMatrix
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Retail chains & showrooms

Keep every retail store moving, without chasing every request.

Manage stock transfers, repairs and approvals through WhatsApp workflows. Each store request gets an owner and a deadline, while managers see what is still pending across branches.

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Meta Business Partner
Store operationsOne request · Four stores

The shop floor asks for stock.

A structured request starts inside WhatsApp.
Store 4 · BopalStock transfer
WhatsApp flow · Request details
Required item
Display stand DS-30
Quantity
6 stands
Needed by
Today · 4:30 pm
Submit store request
Illustrative workflow · Example details

How work moves here

  • A store asks for something on WhatsApp

    Store 4 needs six display stands by evening and posts it in the group, where it sits under eleven other messages and two forwarded ones.

  • UpMatrix gives it an owner and a deadline

    The store submits a structured request on WhatsApp. It becomes a task the warehouse owns, with a time to finish and a photo where one is needed. The reminder goes out before the deadline.

  • The store that asked gets told

    When the stands are packed and handed to the driver, Store 4 gets a WhatsApp. The manager sees what is overdue across every store without asking anyone.

Product ecosystem

Apps used here

Store tasks, the counter and the customer conversation run on the same WhatsApp core.

01 Process & Tasks Store requests, approvals and follow-ups with an owner, a deadline and a reminder. 02 POS & Inventory Billing, stock and day-end for counters and field orders. 03 CRM & Marketing Leads, follow-ups and campaigns from one shared WhatsApp inbox.

Start with a 7-day trial of the apps your business needs. See pricing.

Where it runs today

R Kumar

Optical retail · Internal task management

Customer story

The result with UpMatrix

90%

of tasks completed on time

Before UpMatrix

  • Store-to-store requests lived in WhatsApp groups and phone calls
  • Messages overlooked, responsibilities unclear
  • No deadline or follow-up, so requests were delayed

With UpMatrix

  • Every request starts on WhatsApp with an assignee, deadline, instructions and a photo when needed
  • UpMatrix follows up with the owner and confirms completion to the requester
  • Managers see overdue tasks without asking

Your next step

Ready to give your business a clear process?

Tell us how work runs today. Let’s discuss what needs a process.

Discuss My Process