Clinics & salons
Keep appointments on schedule, from WhatsApp to the front desk.
Let customers book services on WhatsApp, assign the right staff member and send confirmations and reminders. Your clinic or salon sees the day’s appointments in one calendar.
A service request starts on WhatsApp.
The service and preferred team member travel with the booking.- Customer
- Devanshi Patel
- Service
- Bridal trial
- Preferred stylist
- Nisha
- Preferred slot
- Sat 12 Sep · 4:30 pm
The front desk confirms the slot.
The appointment sits on the assigned stylist’s calendar.The advance request goes to the customer.
The front desk sends the payment link against the booking.The reminder goes out the evening before.
No one needs to type it between appointments.The visit is marked complete.
The front desk has a clear record of the day’s appointments.- Customer
- Devanshi Patel
- Service
- Bridal trial with Nisha
- Visit
- Saturday · 4:30 pm
- Updated by
- Front desk
How work moves here
-
The customer asks for a slot on WhatsApp
"Saturday evening free?" arrives while every chair is busy. It is answered an hour later, by which time the slot is gone or two people have been given it.
-
UpMatrix checks the calendar before it answers
The service, how long it takes and who is on leave are already in the system, so the slot offered is a slot that exists. The confirmation goes out the moment it is held.
-
Nobody has to remember the reminder
The reminder goes the evening before, the visit is marked done at the chair, and the front desk is not typing confirmations between customers.
Product ecosystem
Apps used here
The calendar and WhatsApp conversation work together, with availability checked before a slot is offered.
Start with a 7-day trial of the apps your business needs. See pricing.
Where it runs today
"They confirm appointments on WhatsApp, and reminders go out automatically."
Your next step
Ready to give your business a clear process?
Tell us how work runs today. Let’s discuss what needs a process.
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