UpMatrix
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Manufacturing & trading

Keep manufacturing orders moving, from sales to dispatch.

Your sales team submits orders on WhatsApp. Admin checks stock, production handles shortages and dispatch takes over when ready—with a clear status for you and your customer.

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Meta Business Partner
Order fulfilmentField sales → Factory

A field order reaches the office.

Sales submits the order from the customer’s shop.
New trade orderWhatsApp
WhatsApp flow · Request details
Customer
Shree Ganesh Traders · Rajkot
Item
Office chair OC-210
Quantity
25 units
Submit order #1187
Illustrative workflow · Example details

How work moves here

  • The order arrives on WhatsApp

    A field salesman sends it from the customer's shop in a fixed format: customer, item, quantity, delivery date. Not a forwarded message and not a photo of a diary page.

  • UpMatrix puts it on a path

    The order is created against the customer and stock is checked. What is short goes to production with a date on it, and what is ready is queued for dispatch. Each step has one owner.

  • The floor and the customer both know where it is

    The owner reads one pending list instead of calling five departments. The customer gets a WhatsApp when the order leaves, without anyone remembering to send it.

Product ecosystem

Apps used here

The order, the stock behind it and the customer conversation run on the same WhatsApp core.

01 Process & Tasks Store requests, approvals and follow-ups with an owner, a deadline and a reminder. 02 POS & Inventory Billing, stock and day-end for counters and field orders. 03 CRM & Marketing Leads, follow-ups and campaigns from one shared WhatsApp inbox.

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Where it runs today

Fortunate

Office furniture trading and manufacturing · Order management

Customer story

The result with UpMatrix

Every order's status

visible without calling any team

Before UpMatrix

  • Orders tracked in spreadsheets
  • Production had no clear view of priorities
  • The owner spent every morning collecting updates from each team

With UpMatrix

  • One process connecting sales, inventory, accounts, production and dispatch
  • Every order has a defined path, current owner and next action
  • Status visible without calling each team

Your next step

Ready to give your business a clear process?

Tell us how work runs today. Let’s discuss what needs a process.

Discuss My Process