Top 5 Business Tasks You Can Automate on WhatsApp with UpMatrix

Every small business runs on a dozen repetitive tasks. Answering customer questions. Sending reminders. Taking bookings. Following up with leads.

Doing these manually? It takes time and slows growth.

With UpMatrix, you can automate all of it. Right inside WhatsApp. No extra app. No learning curve.

Here are 5 tasks you can set on autopilot today:

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1. Answer FAQs Automatically

• Set up a chatbot to reply instantly to common questions
• Product info, pricing, opening hours, location — all covered
• Available 24/7, even when you’re offline

Example: A clothing store replies instantly with sizes, return policy, or payment options.

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2. Send Appointment Reminders

• Reduce no-shows by sending automatic reminders
• Customize based on service type or staff involved
• Add links to reschedule if needed

Example: A salon sends a reminder 3 hours before a hair appointment.

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3. Take Orders or Bookings

• Customers can choose services, pick a time, and confirm in WhatsApp
• You get notified instantly
• No calls or back-and-forth

Example: A home chef automates daily meal orders through WhatsApp.

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4. Follow Up with Leads

• Send timed follow-up messages after an inquiry
• Share more info, offer a discount, or ask if they need help
• Turn cold leads into paying customers

Example: A real estate broker follows up 2 days after a site visit with available unit updates.

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5. Collect Feedback or Reviews

• Send a short feedback form automatically after service
• Ask for a review or testimonial
• Improve service and build reputation

Example: A digital agency sends a 2-question survey after project delivery.

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Bonus: Combine All of These with Custom Workflows

• Drag and drop steps to create your own logic
• Add conditions, delays, and smart replies
• Plug in LLMs (like ChatGPT) for intelligent conversations

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Get Started Today

You don’t need a tech team. You don’t need to build an app.