Discuss My Process
Most businesses already use WhatsApp to talk to customers. But if you’re still replying manually, sending reminders one by one, or tracking leads in your head - you’re missing out.
With UpMatrix, you can set up your full WhatsApp sales and support system - in just 30 minutes.
No tech team. No guesswork. Just a smoother way to run your business.
What You’ll Have Running in 30 Minutes
⏱️ Step 1: Sales - Convert Leads Faster (0-10 min)
- Welcome Message: Auto-reply when someone messages you
- Quick Replies: Add buttons for “See Pricing”, “Book Now”, or “Talk to Support”
- Smart Follow-ups: If they don’t reply in 24h, send a reminder
- Sales Notification: Your team gets alerted when someone clicks a key button
From Cold Leads to Loyal Buyers - WhatsApp Follow-up Workflows That Work
⏱️ Step 2: Payments - Close Deals Smoothly (10-20 min)
- Send UPI or Razorpay Link: Add it to your flow or send manually in 1 click
- Auto-Reminder: If unpaid after 2 days, remind them politely
- Confirmation Message: Send thank-you note + invoice or product details after payment
You don’t chase. The system does it for you.
⏱️ Step 3: Support - Answer Questions Instantly (20-30 min)
- Common Questions: Set up responses for delivery time, booking rules, return policies
- LLM-Powered AI Bot: Let a smart bot handle late-night messages or complex FAQs
- Team Inbox: Assign support chats to team members without confusion
How LLMs Can Power Customer Support on WhatsApp
Bonus: Run Campaigns & Retain Customers
Once your system is live, send automated offers and check-ins:
- “Haven’t seen you in a while!”
- “Happy birthday - here’s a special coupon.”
- “We’ve launched something new - want early access?”
5 WhatsApp Campaign Ideas to Increase Repeat Customers
You Don’t Need an App. You Don’t Need a CRM.
Before you build anything else, read this: Don’t Build an App Yet: Ask These 5 Questions First
Your customers already use WhatsApp. Make it work for you - now.