How to Turn WhatsApp Into a 24/7 Salesperson for Your Business

A customer messaged your business at night. By morning, they had already bought from someone else.

Your team was busy handling walk-ins. The inquiry on WhatsApp was missed for hours.

Multiple people asked the same questions today. Your staff typed out the same answers again and again.

These moments add up. They cost you sales.

Not because your service is bad. But because the response was delayed.

Today’s customers expect fast, helpful replies — anytime. They move on quickly when they don’t get them.

UpMatrix changes that.

It turns your WhatsApp number into a 24/7 salesperson:

• Welcomes new leads
• Shares product or service info
• Answers questions instantly
• Follows up automatically

Your team stays focused on the work. UpMatrix keeps the conversation going.

Here’s how it works:

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1. Use Auto-Replies to Greet Every Lead

• Send an instant welcome message to new inquiries
• Let them know you’re available and professional
• Add a CTA to get them to the next step

Example: “Hi! Thanks for contacting FreshLooks Salon. Reply with 1 to book an appointment, 2 to view offers.”

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2. Qualify Leads Without Manual Effort

• Ask questions automatically: What service are they looking for? What’s their budget?
• Tag them based on responses
• Send different offers based on tags

Example: A travel agent asks: “Where do you want to go? Domestic or International?” and continues based on the answer.

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3. Share Product or Service Info Instantly

• Send pricing, features, images, videos, and testimonials
• No need to wait for someone to reply manually

Example: A designer shares a carousel of bridal lehenga samples based on customer interest.

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4. Handle Objections with Smart Bots

• Customers ask: Do you deliver? Can I return it? Is COD available?
• UpMatrix bots answer these in real-time

Example: An electronics store answers 90% of questions using predefined replies.

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5. Drive Conversions with Smart Follow-ups

• Send reminders if they drop off midway
• Offer limited-time deals to nudge action
• Schedule follow-ups based on behavior

Example: A tuition class sends “Only 3 seats left” after an inquiry with no sign-up.

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Bonus: Plug in AI to Make It Smarter

Want smarter replies? Add a chatbot powered by LLMs (like ChatGPT) to:

• Answer free-text queries
• Recommend services
• Understand customer intent

Your WhatsApp becomes your smartest, most reliable sales agent.

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Start Selling in Minutes

• No app needed
• No website required
• Just your WhatsApp number + UpMatrix