UpMatrix

Automate Patient Reminders, Bookings & Reports on WhatsApp

UpMatrix helps healthcare providers reduce no-shows, stay connected, and deliver better care through personalized WhatsApp communication.

What's Draining Your Time?

Traditional healthcare operations create inefficiencies that impact both staff productivity and patient care

Manual appointment confirmations

Staff spend hours calling patients to confirm appointments and schedules

Staff juggling phone calls

Constant interruptions prevent staff from focusing on patient care

Missed follow-ups

Important patient follow-ups get forgotten in busy schedules

No system to track patient engagement

Lack of visibility into patient communication and satisfaction

Patients forgetting medicine or test reports

Poor communication leads to missed medications and delayed treatments

Manual Records Slow Down Operations

Tracking patient history without automation leads to errors and wasted time.

How UpMatrix Helps Healthcare Providers

Streamline patient communication and focus on what matters most – providing excellent healthcare

Automate appointment booking and reminders via WhatsApp

Patients can book appointments and receive automated reminders

Send prescriptions, lab reports, and invoices directly to patients

Secure document sharing without leaving WhatsApp

Handle inquiries with a chatbot for common questions

AI-powered responses for FAQs and basic medical queries

Share health packages or promotional offers

Promote wellness programs and health checkup packages

Maintain full conversation history with each patient

Complete communication records for better patient care

Smart follow-up workflows

Automated post-treatment follow-ups and medication reminders

Ready to Transform Patient Care?

See how these features work together to improve your healthcare practice

WhatsApp vs. Traditional Clinic Operations

Compare traditional healthcare communication with UpMatrix’s WhatsApp-first approach

Traditional System

Phone calls & Manual processes

Missed calls and delays

Patients can't reach clinic during busy hours

Patients forget schedules

No automated reminder system in place

Staff burnout from manual coordination

Repetitive tasks drain staff energy and focus

Traditional System Results

25%

No-show rate

30%

Missed calls

4+ hrs

Daily admin time

Low

Patient satisfaction

UpMatrix on WhatsApp

Automated Patient Care

Instant confirmations and reminders

Automated WhatsApp messages reach patients instantly

Automated report sharing

Lab reports and prescriptions sent automatically

Focused staff and better patient experience

Staff can focus on care while automation handles admin

UpMatrix Results

10%

No-show rate

95%

Message delivery

1 hr

Daily admin time

High

Patient satisfaction

Your Travel Booking on WhatsApp in 5 Steps

See how UpMatrix streamlines your entire travel planning workflow through WhatsApp Business API

1

Patient Discovers

Patient clicks WhatsApp button on healthcare service or scans QR code from clinic

2

Symptom Assessment

AI health bot collects symptoms, medical history, and urgency level for proper triage

3

Doctor Review

Licensed physician reviews symptoms and provides diagnosis with treatment recommendations

4

Payment & Prescription

Secure payment processing with instant e-prescription and digital medical records

5

Care Follow-up

Continuous health monitoring with medication reminders and progress tracking

Complete Patient Journey Automation

2 min

Booking Process

Auto

Reminders

Instant

Report Sharing

Smart

Follow-ups

"We reduced appointment no-shows by 60% in 30 days after switching to UpMatrix."

– Dr. Priya Sharma, City Health Clinic

Reduction in no-shows
0 %
Daily time saved
0 hrs
Patient satisfaction
0 %