UpMatrix

Book Trips. Share Itineraries. Chat with Travelers — All on WhatsApp

UpMatrix helps travel agents automate trip confirmations, share details, and engage customers across their journey using WhatsApp.

Travel Planning Shouldn't Be This Chaotic

Traditional travel coordination creates confusion and missed opportunities that hurt your business

Last-minute confusion over pickup details

Travelers miss flights and tours due to unclear pickup information

Too many manual confirmations

Staff spend hours calling customers for booking confirmations

Missed follow-ups after lead inquiry

Potential customers slip through the cracks without proper follow-up

No clear record of client communication

Important travel details get lost in email chains and phone calls

Difficulty in sharing trip updates

Weather changes and itinerary updates don't reach travelers in time

Scattered Travel Info Wastes Time

Important details get lost across emails, chats, and calls.

UpMatrix Makes Travel Hassle-Free

Transform your travel business with intelligent WhatsApp automation that delights customers

Automate package inquiry to booking on WhatsApp

Convert inquiries to confirmed bookings without manual intervention

Share itinerary, hotel details, and tickets instantly

Send complete travel documents directly to customer’s WhatsApp

Remind customers about payment and travel time

Automated reminders ensure timely payments and departures

Handle common queries with a chatbot

AI-powered responses for FAQs about destinations and bookings

Collect feedback and reviews after the trip

Automated post-trip surveys to improve service quality

Group booking management

Handle multiple travelers and coordinate group activities seamlessly

Ready to Transform Your Travel Business?

See how these features work together to create amazing travel experiences

Why Switch to WhatsApp?

Compare traditional ticketing platforms with UpMatrix’s WhatsApp-first approach

Manual Method

Traditional Travel Coordination

Endless phone calls

Staff spend hours calling customers for confirmations

Missed follow-ups

Potential customers lost due to poor follow-up

Travelers confused about details

Important travel info gets lost in emails

Manual Method Results

40%

Lost leads

4+ hrs

Daily calls

High

Confusion rate

Low

Customer satisfaction

UpMatrix on WhatsApp

Automated Travel Management

Instant updates and reminders

Automated WhatsApp messages keep everyone informed

Full chat history for every traveler

Complete conversation records for better service

More bookings with less effort

Automation handles routine tasks efficiently

UpMatrix Results

90%

Lead conversion

30 min

Daily admin time

Zero

Confusion rate

High

Customer satisfaction

Your Travel Booking on WhatsApp in 5 Steps

See how UpMatrix streamlines your entire travel planning workflow through WhatsApp Business API

1

Customer Discovers

Traveler clicks WhatsApp button on travel package or scans QR code from advertisement

2

Bot Consultation

AI travel bot collects preferences and creates personalized travel recommendations

3

Agent Review

Travel expert reviews preferences and creates detailed itinerary with pricing

4

Secure Payment

Customer completes secure payment and receives instant booking confirmation

5

Travel Support

24/7 travel assistance with real-time updates, reminders, and post-trip feedback collection

Complete Ticket Sale in Under 2 Minutes

2 min

Lead to Chat

5 min

Package Selection

3 min

Booking Confirmation

Instant

Document Delivery

"UpMatrix helped us close 2x more group bookings without hiring extra staff."

– Rajesh Gupta, Himalayan Adventures

More group bookings
0 x
Time saved on admin
0 %
Customer satisfaction
0 %